Billing in CloudCannon is managed per Organization. Each Organization has its own Subscription The ongoing payment to CloudCannon for your Organization's Subscription Plan. A Subscription can be active, paused, or canceled. Canceling a Subscription will prevent you from paying for further use of features and resources without deleting the Organization, its Sites, or files. A set of features available to your Organization, the monthly usage limits for resources, and the price you pay for access to those features and resources, monthly or annually. Each Organization in CloudCannon can have one Subscription Plan, and can update or cancel at any time.Subscription
Subscription Plan
Articles in this section are useful for anyone responsible for an Organization's subscription and costs. Members of the Owners and Billing Default Permission Groups can manage billing through CloudCannon.
For the most up-to-date information on our Subscription Plans and pricing, please see our pricing page.
In the Billing section of our User documentation, we cover:
- Subscription — Learn how CloudCannon subscriptions work, including Subscription Plans, free trials, and Billing PeriodsGlossary term
Billing Period
The recurring cycle CloudCannon bills your Organization on for its Subscription Plan, either monthly or yearly. You can switch between billing periods at any time, and CloudCannon prorates the difference on your next invoice.
- Add-Ons and Overages — Learn how to add extra capacity to your Subscription Plan and what happens when you exceed your Subscription Plan's limits
- Payments and invoices — Learn how to manage payment methods, coupons, invoices, and billing contact information
Let's briefly introduce these topics.
Subscription#
Your Subscription is the ongoing paying relationship between your Organization and CloudCannon. Your Subscription Plan is the bundle of features, resource limits, and price it pays for. Every Organization has its own Subscription, which you can change as your needs grow.
For a more in-depth explanation of subscriptions, please read our documentation:
- What is a Subscription Plan?
- What is CloudCannon's free trial?
- Update your Subscription Plan
- Update your Billing Period
- Cancel your Subscription
Add-Ons and Overages#
Add-Ons Extra capacity (team members, bandwidth, custom domains, or build time) that extends a plan's included limits. When Overages are enabled, CloudCannon automatically adds capacity as your Organization exceeds its plan's included limits. The extra usage charged when your Organization exceeds its plan's included limits and Overages are enabled. Overage usage appears on your next invoice.Add-On
Overage
For a more in-depth explanation of Add-Ons and Overages, please read our documentation:
Payments and invoices#
CloudCannon keeps a record of your payment methods and invoices so you can manage how your Organization pays and access your billing history.
For a more in-depth explanation of payments and invoices, please read our documentation: