You can transfer a Site A website in CloudCannon that includes all the files, content, configuration, and settings needed to edit, build, and host a complete website. A workspace in CloudCannon that groups together Sites, team members, and shared resources. It is also the unit CloudCannon bills for. You can define permissions for your Organization, controlling the access each team member has to resources on CloudCannon. You can create and be a part of multiple Organizations. A unique address used to identify a website, such as cloudcannon.com. You can purchase a domain from a Domain Registrar and add it as a Custom Domain to your CloudCannon Organization before connecting it to any number of Sites hosted on CloudCannon. The page on your Site where CloudCannon collects and displays form submissions, allowing you to view, manage, and export form data submitted by website visitors. You can access each Inbox from the Inboxes link in your Site Navigation. Each Inbox is limited to 2250 submissions per month, however you can have multiple Inboxes on your Site. An abbreviation of Digital Asset Management, a DAM is a system for organizing, storing, and retrieving digital assets like images, videos, and documents. A group that defines what permissions team members have in CloudCannon. Permission Groups allow you to make Resources available to your team members and define what actions are allowed (Read, Write, or Create) for each resource. CloudCannon provides several Default Permission Groups (Owners, Developers, Technical Editors, Editors, and Billing) and you can create Custom Permission Groups for more granular control.Site
Organization
Custom Domain
Inbox
DAM
Permission Group
You can only transfer a Site to an Organization you already belong to.
Transferring happens in two steps: you send a transfer request from the Site, and someone in the receiving Organization accepts it.
Send a transfer request#
To send a transfer request:
- Navigate to the Transfer Site page under Site Settings.
- Select the Organization you want to transfer the Site to.
- Click Send Transfer Request.
- Confirm the transfer request.
CloudCannon will send the request to the receiving Organization. The transfer completes once someone there accepts it.
Accept a transfer request#
Accepting a transfer moves billing for the Site to your Organization, and it can require a plan change before you can accept:
- Your Organization starts paying for the transferred Site and its resources, so your bill may go up.
- If the Site brings more Custom Domains than your Plan includes, you must confirm the extra cost and add a payment method first.
- If the Site uses a DAM your Plan doesn't include, you must upgrade first.
- If your Organization is on a Free Trial, accepting a transfer that adds billable resources ends your trial.Glossary term
Free Trial
A trial period that gives a new Organization access to Standard Plan features without requiring a payment method.
Adding a payment method or upgrading your Plan needs billing access, so you may need a member of the Billing or Owners Permission Group to make these changes first.
To accept a Site into your Organization:
- Navigate to the Transfer Requests page under Org Settings.
- Find the incoming request.
- Click Accept.
- If accepting the transfer increases your bill, CloudCannon asks you to confirm the billing change. Confirm it to continue.
CloudCannon will move the Site and its resources into your Organization.
Once the receiving Organization accepts a transfer, you can't undo it. To move the Site back, someone in that Organization has to transfer it to you.
Decline a transfer request#
If you don't want to accept an incoming request, you can decline it. To decline a transfer request:
- Navigate to the Transfer Requests page under Org Settings.
- Find the incoming request.
- Click Decline.
- Confirm you want to decline the request.
CloudCannon will decline the request, and the Site stays in the sending Organization.
Cancel a transfer request#
You can cancel a request you sent, but only before the receiving Organization accepts it. To cancel a transfer request:
- Navigate to the Transfer Requests page under Org Settings.
- Find the outgoing request.
- Click Remove.
CloudCannon will withdraw the request.
