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We realize credit cards sometimes decline for unknown reasons, so we try to give you plenty of time to try a new payment method. After a failed payment, we retry the payment four times over the next three weeks. If we’re still unsuccessful during this period, we will pause your subscription.
When your subscription is paused:
- You will not be able to edit your Sites through CloudCannon.
- Your hosted websites will be unavailable.
- You can create and download a backup of your Site files.
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