Set up your team on CloudCannon
Organizations help you organize your team, sites and resources in one place. It allows a team to be defined and permissions to be granted at different levels.
To create your first Organization:
Once created, a new start screen is shown to select between your organizations. Alternatively, you can use the Account Menu for quick access to organizations.
After creating an organization, your account is set up as the owner. There are 5 types of users in an organization:
To add a team member:
Add the email of the person you want to share, select the Permission Level required, and press Create team member
This will email the team member and prompts them to sign up or log in. Once logged in, they have access to all sites created under the organization at the level specified.
Teams can be automatically created from your own identity provider. See SAML configuration for more information.
To increase or decrease a team members permission level:
Only owners and developers have permission to update team members. Developers do not have permission to alter the details of an Owner.
To remove a team member:
You can only remove team members if you are an owner or developer. Developers do not have permission to remove an Owner.
We currently accept Visa and Mastercard credit cards for payment for paid plans and invoicing on Enterprise plans.
When upgrading or downgrading your account, we perform the following actions:
We realize credit cards sometimes decline for unknown reasons, so we try to give you plenty of time to try a new payment method. After a failed payment, we retry the payment four times over the next three weeks. If we’re still unsuccessful during this period, we will cancel your CloudCannon subscription and downgrade your account to our free plan.
If you need more leeway than this, please reach out to support and tell us about your situation.