Dedicated Support

Dedicated Support

Rolling out a new CMS across your company websites can be overwhelming. You'll have your own dedicated Account Manager to help you solve any roadblocks and ensure you're getting the most out of CloudCannon.

Custom Implementation

Custom Implementation

We build and maintain complex Jekyll websites for some of the largest brands in the world. We can build from scratch, migrate a legacy site or consult with anything else related to Jekyll or CloudCannon.

Enterprise Authentication

Enterprise Authentication

Control who can access your sites on CloudCannon using SAML and a centralised identity provider.

Let's Talk

FAQ

  • Yes, signing up for CloudCannon starts a free 30 day trial on the Pro  plan. During this trial period you can enter a credit card and select a plan  if you'd like to continue using CloudCannon.

  • Yes, change your plan any time in Account Settings.

  • CloudCannon adds a prorated charge (or refund when removing a user) to your next invoice. For example, if your team is on the Basic plan, it costs $25  per user per month. You add a new team member 10 days into your billing period and there are 20 remaining days in the month. The per-day cost for each user  is $25 ÷ 30, so we add on $16.66 ($25 ÷ 30 days × 20 days) to your next invoice.

  • CloudCannon uses Amazon Web Services for all infrastructure. Sites are automatically optimised and served from our custom File Server. Optimisations  include GZIP, serving assets from a CDN and minification. CloudCannon supports other hosting options, including your own servers.

  • If you haven't added a credit card and selected a plan, you'll be downgraded to our free plan. The free plan restricts access to your sites and removes all the shares you've made.

  • No, sharing with Client Sharing does not count towards your total users.

  • Yes, we listen closely to our customers. Contact support if you have requests or feedback.  Many CloudCannon features are driven by your feedback.

  • Either downgrade to the free plan or delete your account. Find these options in your Account Settings.

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