What is a Client Organization?

A Client Organization is a separate Organization that you manage on behalf of a client. Like other Organizations, it gets its own Subscription Plan and invoices, Team Members, Projects, Sites, Custom Domains, DAMs, and Inboxes. For everything an Organization contains, please read our documentation on what an Organization is.

In most cases, Organizations are entirely independent from one another. However, a Client Organization is always linked to a Partner Organization, whose Owners can access it. For how this access works, and how to give the rest of your team access, please read our documentation on how Partners access their Client Organizations.

graph TD
  O["Your Partner Organization"] -->|Manages| CO["Client Organization"]
  CO --> SP["Subscription Plan"]
  CO --> BR["Branding"]
  CO --> PB["Project"]
  PB --> SB1["Live Site"]
  PB --> SB2["Staging Site"]
  CO --> DM["DAMs"]
  CO --> OM2["Client Team Members"]

You can create a Client Organization if you are a member of the CloudCannon Partner Program. Client Organizations also benefit from an extended six-month Free Trial of the Subscription Plan you choose. This gives you time to build the client's Sites and hand them over before billing begins. For more information, please read our documentation on creating a Client Organization and best practices for structuring client Sites.

Four actions shorten that six-month trial to three days. For the full list, please read our documentation on how billing works in the Partner Program.

You can view the Client Organizations managed by your Partner Organization by clicking the Clients link in your App Sidebar, opening the Client Organizations Browser.

You can always tell which Organization you are working in from the top of the App Sidebar. Inside a Client Organization, its Card sits below a Card for your Partner Organization, and clicking it opens a Context Menu headed Switch Client. Inside your Partner Organization, you see only your own Card, alongside the Clients link to the Client Organizations Browser.

To move to another Client Organization, click the Card for your current Organization and choose a client from the Context Menu. To return to your Partner Organization, click its Card above. For more information, please read our documentation on switching between your Organizations.

Every Client Organization also has an Organization Home page, showing you a summary of what's going on in the Organization, including all the resources it contains. You can open it by clicking the Home link in the App Sidebar while you are inside that Client Organization.

For more information, please read our documentation on managing your Client Organizations.