Every Organization A workspace in CloudCannon that groups together Sites, Organization Members, and shared resources. It is also the unit CloudCannon bills for. You can define permissions for your Organization, controlling the access each Organization Member has to resources on CloudCannon. You can create and be a part of multiple Organizations. A set of features available to your Organization, the monthly usage limits for resources, and the price you pay for access to those features and resources, monthly or annually. Each Organization in CloudCannon can have one Subscription Plan, and can update or cancel at any time. One of CloudCannon's pricing Plans designed as the ideal starting point for all teams. The Standard Plan includes essential features for collaborative website management. One of CloudCannon's pricing plans offering basic features for individual users or small projects with limited requirements, good for testing CloudCannon features. The Lite Plan is only available through CloudCannon Partners. CloudCannon's program for agencies and freelancers who build and maintain Sites for clients. The Partner Program gives you a single place to manage many clients, the option to run each client in a separate Client Organization, and Partner Points that unlock rewards as your client work grows.Organization
Subscription Plan
Standard Plan
Lite Plan
Partner Program
Prices on this page are in USD and may change. For current Subscription Plans, features, and pricing, see the CloudCannon pricing page.
Two Subscription Plans suit an agency getting started:
The Lite Plan is the cheapest way to set up an agency, and is only available to members of CloudCannon's Partner Program. It includes:
- One Seatfor Organization MembersGlossary term
Seat
The unit of paid capacity in your Organization's Subscription Plan. Every Organization Member you invite uses one Seat, as does every person you add through Site Sharing, and each Site with Guest Access enabled uses one Seat however many Guests share its Guest Password. Members of a Partner Organization working inside a Client Organization do not use a Seat.
, Site SharingGlossary termOrganization Member
A person who belongs to the same Organization as you. Organization Members are other CloudCannon users who have been invited to your Organization to collaborate on Sites, edit content, or manage settings. Each Organization Member has their own CloudCannon account with individual permissions assigned through Permission Groups, and uses one Seat in your Subscription Plan. Organization Members were previously called Team Members.
, or Guest AccessGlossary termSite Sharing
A CloudCannon feature that allows you to invite an existing Organization Member from within your Organization to view, edit, and publish content for a specific Site. With Site Sharing, you can control what an Organization Member can interact with by limiting access to individual Sites rather than all Sites in your Organization. This is distinct from Guest Access, which is used to invite external clients who don't have CloudCannon accounts.
Glossary termGuest Access
A CloudCannon feature that allows you to invite someone from outside your Organization to view, edit, and publish content for a specific Site. Unlike Site Sharing, Guests invited through Guest Access do not need a CloudCannon account. Instead, they log in using a Guest Password through a dedicated Guest Login Page. Each Site with Guest Access enabled uses one Seat, regardless of how many Guests use its password. The Guest Access feature was previously called Client Sharing.
- One hour of Build Timeper monthGlossary term
Build Time
The total time CloudCannon spends building your Sites, measured cumulatively across all builds in a month. Most Subscription Plans include unlimited build time. On plans with a build time limit, you can enable Overages or purchase additional build time if you need more. You can review your usage under the Usage tab of your Site Dashboard or Organization Home page.
- 20 GB of Hosting BandwidthGlossary term
Hosting Bandwidth
The amount of data transferred from your hosted Site to visitors' browsers, determined by visitor count and webpage size. Each Subscription Plan includes a set amount, and you can enable Overages to keep your Sites live if you go over this amount. You can review your usage under the Usage tab of your Site Dashboard or Organization Home page.
- One Subdomainserving SitesGlossary term
Subdomain
An additional name on the front of your URL, prefixing your Base Domain name (e.g., "docs" in docs.example.com or "blog" in blog.example.com). In CloudCannon, every address on your Custom Domain, including the Base Domain itself, is a Subdomain with its own hosting, HTTPS, and DNS settings. Each Subdomain serves Sites, each at its own path, or redirects visitors to another domain. A Subdomain with no Site yet shows its visitors a 404 page until you add a Site.
The Lite Plan also includes Inboxes The page on your Site where CloudCannon collects and displays form submissions, allowing you to view, manage, and export form data submitted by website visitors. You can access each Inbox from the Inboxes link in your Site Navigation. Each Inbox is limited to 2250 submissions per month, however you can have multiple Inboxes on your Site. An webpage element that collects user input through various input fields like text boxes, checkboxes, and buttons. CloudCannon Forms allow you to receive form submissions from visitors to your website without requiring your own backend server. You can view form submissions in CloudCannon, forward them to an email address, or integrate them with your workflow using webhooks. A website in CloudCannon that includes all the files, content, configuration, and settings needed to edit, build, and host a complete website.Inbox
Form
Site
This Subscription Plan costs the same as a single Seat, with the remaining resources provided for free. You can purchase additional Seats for $10 USD/month or Subdomains serving Sites for $2 USD/month each as Add-Ons Extra capacity (Organization Members, bandwidth, Subdomains serving Sites, or build time) that extends a plan's included limits. When Overages are enabled, CloudCannon automatically adds capacity as your Organization exceeds its plan's included limits. The extra usage charged when your Organization exceeds its plan's included limits and Overages are enabled. Overage usage appears on your next invoice.Add-On
Overage
The Lite Plan is best suited to agencies who primarily use Client Organizations A separate Organization that a Partner Organization manages but that the client uses and pays for. Client Organizations are part of the CloudCannon Partner Program and give each client their own team, billing, and login. Unlike Guest Access, which shares a single Site with someone who doesn't have a CloudCannon account, a Client Organization is a full, independent Organization. A CloudCannon Organization that belongs to a member of the Partner Program and serves as their base for managing client work. From their Partner Organization, Partners create and manage Client Organizations and track their Partner Points. A Git feature that proposes changes to a repository and allows for review before merging. In CloudCannon, Pull Requests are one method of publishing changes from a Site to its Publish Branch. Unlike direct merging, Pull Requests require approval before changes are combined.Client Organization
Partner Organization
Pull Request
The Standard Plan is CloudCannon's entry point for teams that host and work on Sites. It includes:
- Three Seats for Organization Members, Site Sharing, or Guest Access
- Unlimited hours of Build Time per month
- 110 GB of Hosting Bandwidth
- Five Subdomains serving Sites
The Standard Plan includes all the features available on the Lite Plan, as well as publishing between Sites with Pull Requests and merging, connections to Digital Asset Managers An abbreviation of Digital Asset Management, a DAM is a system for organizing, storing, and retrieving digital assets like images, videos, and documents.DAM
You can purchase additional Seats for $10 USD/month or Subdomains serving Sites for $2 USD/month each as Add-Ons. Because the Standard Plan does not limit Build Time, the only Overage you can incur is Hosting Bandwidth, at $15 USD/month per additional 100 GB, rounded up to the next full bundle.
The Standard Plan is best suited to agencies who want the option to do both, keeping some client Sites in their own Organization while managing other clients through Client Organizations. It has the resources to build and host several Sites at once, and the publishing features to move changes from a staging Site to a live one.
You can pay for your Subscription Plan on a Monthly or Yearly Billing Period The recurring cycle CloudCannon bills your Organization on for its Subscription Plan, either monthly or yearly. You can switch between billing periods at any time, and CloudCannon prorates the difference on your next invoice.Billing Period
You are not locked into either choice. You can move between Subscription Plans whenever your agency's needs change, and CloudCannon will adjust your invoice.
You will choose a Subscription Plan more than once#
The comparison above is the one you make for your agency's own Organization. You will make the same comparison again for every client you put in a Client Organization, because each one carries its own Subscription Plan and its own invoice. What changes is what the Organization is being asked to do, and which Subscription Plans are worth considering.
For your own Organization, the question is whether it seats a team or also hosts websites, and the two Subscription Plans above are the entry points. For a client's Organization, the question is how often their Site rebuilds, whether their content needs an approval step before it goes live, and how many of their own people need access. A client who needs to control precisely what each of their people can reach needs the Team Plan One of CloudCannon's pricing plans designed for advanced teams. The Team Plan includes features like increased hosting bandwidth, Site Mounting, and Custom Permission Groups. A user-defined set of permissions and access controls in CloudCannon that can be assigned to Organization Members. Custom Permission Groups allow fine-grained control over what users can see and do within your Organization.Team Plan
Custom Permission Group
Start your Subscription#
When you are finished exploring CloudCannon on your Free Trial A trial period that gives a new Organization access to Standard Plan features without requiring a payment method. The settings page for a CloudCannon Organization, where organization administrators can manage organization-wide settings, including billing, team permissions, integrations, branding, and security policies. You can access this page using the Organization Settings link in the App Sidebar.Free Trial
Org Settings
If your Free Trial ends before you choose, CloudCannon pauses your Subscription The ongoing payment to CloudCannon for your Organization's Subscription Plan. A Subscription can be active, paused, or canceled. Canceling a Subscription will prevent you from paying for further use of features and resources without deleting the Organization, its Sites, or files.Subscription
Select a Subscription Plan
Click the Org Settings link in the App Sidebar The left-most UI panel in the CloudCannon app. This panel contains links to your Organization Home, Sites, Projects, Domains, and Org Settings pages, as well as app Updates and your Avatar.App Sidebar
In the billing summary, click the Review your Subscription Plan button. CloudCannon will open the Your Subscription Plan page, where you can see the resources included on your current Subscription Plan and how much of each you are using.
Click the Change your Subscription Plan button to open the Update your Subscription Plan page, which compares every Subscription Plan available to your Organization.
Use the Billing Period toggle to choose Monthly or Yearly, then click the Select [Plan Name] button on the Subscription Plan you want. While your Organization is on its Free Trial, every Subscription Plan except the Enterprise Plan shows a Select [Plan Name] button, including the one your trial is on.
The Lite Plan appears on the Update your Subscription Plan page for members of a Partner Organization only. If you have not joined the Partner Program yet, you will not see it listed here. This also affects a client who holds their own billing, which we'll come back to when you give your client access.
CloudCannon will return you to the Your Subscription Plan page to confirm your choice and complete checkout.
Add-Ons and Overages
When you click a Select [Plan Name] button, the Your Subscription Plan page opens with the Overages toggle switched on for your agency's Organization. Before you complete checkout, it helps to know what that toggle does.
Every Subscription Plan includes a set amount of most resources, and you can extend it in two ways rather than moving up to the next Subscription Plan. Add-Ons let you buy more Seats or Subdomains serving Sites. Overages remove the Subscription Plan's limit on Build Time and Hosting Bandwidth, and invoice you at the end of each month for what you used above it. On the Standard Plan, Build Time is unlimited, so Overages only extend Hosting Bandwidth.
Without Overages, an Organization that reaches its Build Time limit stops building its Sites, so changes no longer reach the live websites, and one that reaches its Hosting Bandwidth limit stops serving webpages to visitors, until your monthly usage resets. Every Site in an Organization draws on the same resources, so one Site reaching a limit affects all of them. If you keep client Sites in your agency's Organization, one client's traffic can take your other clients' websites offline.
For this reason, we recommend leaving Overages on. Turning them on does not charge you anything by itself, and a charge only appears on your invoice in a month where you go over a limit. If you would rather cap your usage, click the Overages toggle to switch it off before you complete checkout.
Pay for your Subscription Plan
Selecting a Subscription Plan does not pay for it. To start your Subscription, you must attach a credit card to your Organization. Scroll down to the Payment details section and click the Add Credit Card button to open the Add your Credit Card modal.
Enter your card details and click the Add Credit Card button. CloudCannon will confirm your card with your bank and add it to your Organization. Some banks also require a billing address to approve a card, so if you run into trouble, expand the Additional info section and add yours.
Click the Complete checkout button. CloudCannon will move your Organization onto the Subscription Plan you selected, update your resource limits and next invoice to match, and return you to the Subscription page. If your Organization is still on its Free Trial, completing checkout ends the trial straight away and starts billing on the Subscription Plan you selected.
For more information, please read our documentation on updating your Subscription Plan and managing your payment methods.
In the next step of this guide, we'll create your first Client Organization and choose a Subscription Plan for your client.
