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Set up Add-Ons and Overages

Extend your Subscription Plan's resource limits with Add-Ons and decide how Overages work.

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If the Subscription Plan you chose doesn't have the right amount of resources, you can extend it with Add-Ons and Overages. Add-Ons allow you to add extra Team Members or Custom Domains to your Organization. Overages allow you to go beyond your Build Time and Hosting Bandwidth limits and pay for what you use at the end of each month.

Overages are relevant if you build and host your website through CloudCannon, rather than through a third-party service.

Using Add-Ons#

There is no button to purchase Add-Ons. Instead, CloudCannon automatically adds them to your Subscription Plan when you add a Team Member or connect a Custom Domain to your Organization.

You won't be charged for Add-Ons until you go over the amount in your Subscription Plan. When adding either of these resources would put you over your Subscription Plan's limits, CloudCannon shows the Confirm Billing Change modal.

A screenshot of the Confirm Billing Change modal shows a message that adding a new Team Member will increase your monthly bill once they accept the invite, with Cancel and Accept Billing Increase buttons.

We'll cover how to add Team Members and Custom Domains in a future guide.

How Overages work#

You can control whether Overages are enabled or disabled for your Organization, which encompasses both Build Time and Hosting Bandwidth. By default, Overages are disabled for all Organizations.

When Overages are enabled, CloudCannon will automatically extend your resources as you exceed your limits. At the end of each month, CloudCannon will invoice you for the amount of Overages you used over your Subscription Plan limit in 1-hour or 100 GB bundles, rounded up.

When Overages are disabled, and you reach the resource limit in your Subscription Plan, CloudCannon will prevent your Organization from using more:

  • When you reach your Build Time limit, CloudCannon stops running Site builds for the remainder of the month or until you enable Overages. You can still save your changes, but they will not build.
  • When you reach your Hosting Bandwidth limit, CloudCannon will stop serving the Sites on your Organization to website visitors for the remainder of the month or until you enable Overages. Instead, visitors to your website will see a hosting error message.
A screenshot of the unavailable page a visitor sees shows the heading This website is currently unavailable and a message that the website has reached its hosting bandwidth limit, asking them to contact the site's owner.

How much Hosting Bandwidth do I need?

Hosting Bandwidth is the amount of data transferred from your website's servers at CloudCannon to your website visitor. The amount of data each webpage needs is measured in megabytes (MB), and mostly depends on how many image/media files are on the page and how optimized your website is. For example, a 4 MB webpage with several images or media files will serve 25,000 page views with 100 GB of Hosting Bandwidth. Most optimized webpages are smaller than this, so 100 GB will go further.

Turn Overages on or off#

Even if you don't need Overages, we recommend enabling them to prevent your Sites from going down in the case that you do reach your limits.

Choosing your Subscription Plan took you to the Your Subscription Plan page, which is also where you set Overages.

A screenshot of the Your Subscription Plan page in CloudCannon shows the Overages setting near the top of the page, with a toggle to turn Overages on or off.

Turn Overages on or off. You don't need to save this now. CloudCannon applies your choice when you complete checkout in the next step. To change Overages after you have subscribed, use the Enable Overages or Disable Overages button that appears on this page.

Track your usage#

After you subscribe, you can keep track of how much Hosting Bandwidth and Build Time you use each month from the Usage tab on your Organization Home page or Site Dashboard. There's no need to check it during checkout; it's somewhere to return to over time. Watching these graphs helps you anticipate when your Organization or Site might reach its Subscription Plan limits, and decide whether to enable Overages or change your Subscription Plan.

A screenshot of the Usage tab on the Site Dashboard shows the Bandwidth and Build Time graphs and tables.

Several CloudCannon Subscription Plans have unlimited Build Time. However, CloudCannon may monitor usage with regard to the fair use of CloudCannon infrastructure, in line with our Terms of Service.

In the next step of this guide, we'll add a payment method and complete checkout.

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Set up Add-Ons and Overages
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