End of support for old version of the app#
The old version of the CloudCannon app is no longer available. Thank you to everyone who provided feedback during this process; we have addressed all issues brought to our attention. If you have any further feedback or questions, please don't hesitate to contact our friendly support team.
This release added several performance improvements to reduce issues for Sites hosted through CloudCannon. We are continuing to monitor this issue and are happy to report that the incidence has been reduced. It also added support for styles in Text Editable Regions.
This release addressed several issues, including those affecting the Recent Activity list, sorting in the Collection Browser, and Snippets in Editable Regions.
Features & Improvements
- Added more improvements to address performance on Sites hosted through CloudCannon.
- Text Editable Regions where
data-type="text"now support Rich Text styles. You can define these using_editable.text.stylesor_inputs.*.options.stylesfor Rich Text Inputs.
Fixes
- Fixed an issue where CloudCannon would incorrectly report that users "Performed an unknown action" in the Recent Activity list when they merged a Pull Request.
- Fixed an issue where, in some cases, sorting by date in the Collection Browser did not work correctly.
- Fixed an issue where Snippets in Editable Regions did not correctly load Input configuration.
503 Error Postmortem#
Over the past week, we experienced a significant increase in bot and crawler traffic. This exposed a weakness in how our application managed database connections, leading to 503 errors for Sites hosted on CloudCannon. We take reliability seriously, and would like to apologize to all customers affected by this incident.
We have deployed a series of changes to address the root cause of this issue and are actively monitoring our hosting. We will confirm the effectiveness of these changes over the coming days. We are also working on broader architectural improvements to provide additional resilience under high traffic conditions. For the full incident postmortem, please see our Status page.
This release also addressed several issues, including those affecting new payment methods, resolving Syncing Errors, and custom Testing Domains for Client Organizations.
Fixes
- Fixed an issue where, in some cases, you could not retry a payment after a failed payment.
- Fixed an issue where, in some cases, the Reconnect or Clear and Reconnect buttons for resolving Syncing Errors did not work.
- Fixed an issue preventing Partner Organizations from creating custom Testing Domains for their Client Organizations.
Fixed 503 Errors#
This release addressed 503 errors on Sites hosted through CloudCannon.
Fixes
- Fixed an issue causing 503 errors for several Sites hosted on CloudCannon.